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Important points that form part of our overall Terms & Conditions

Please note before making your booking that we are a high quality family friendly site and whilst we don’t have a “No Fun” policy we want all guests to respect fellow guests by keeping noise down from 10.30pm and no noise after 11pm or before 7am. As such we want to highlight the following points that are included in our general booking terms & conditions that can be viewed on our website.
  • Fancy meeting up with friends and family in beautiful Northumberland? We are a family friendly site and would welcome family groups, we just ask that all our guests adhere to our noise policy.
  • We cannot however, accept hen or stag parties or any groups of under 21 years. We do of course welcome any Duke of Edinburgh, school, scout/guides groups with leaders supervision. We can accept genuine walking groups or cyclists but please call to arrange. Hot tubs are very popular and are for the use of the individual wigwam occupants. Any additional people part of a booking can have use but a charge of £10 per person per night, only if booked prior to arrival. Anyone found using whilst onsite will be charged at £20 per person per night.
  • Due to our site becoming more and more popular we cannot offer any refunds so we recommend you take out your own cancelation insurance.
If you have any questions please call us on 01434 320175 before making your booking
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Please telephone us on 01434 320175 with your booking requirements